Montreal, March 17th 2020 – Due to the COVID-19 pandemic, Doctors of the World Canada will temporarily suspend its services in Montreal from March 17 to March 23 inclusive. This decision has been taken in order to reorganize services for a future reopening adapted to the context of the current health emergency and in accordance with the public health guidelines.


For everyone’s protection and health

Our priority it to assess the situation and implement safe and preventive measures to ensure the protection of our staff, the people who use our services, as well as our volunteers and partners. Doctors of the World are actively assessing how best to bridge the gap with public health in order to better reach the populations we serve during this outbreak and to support the health system personnel who are working around the clock to combat this pandemic.


We recognize that this situation is challenging and rapidly evolving. Doctors of the World is taking proactive steps to help reduce the spread of the virus. We commend the remarkable work of healthcare personnel throughout Canada and worldwide. We reiterate that it is essential for everyone to follow preventive public health measures in order to protect the health of the population as a whole, and particularly people in vulnerable situations.


Services affected March 17 to March 23:

 Mobile Health Clinic in Montreal

All scheduled outings with the Mobile Health Clinic are cancelled.

Check for our schedule updates here:


Clinic for Migrants with Precarious Status

All walk-ins and appointments are cancelled


Mental Health Support

All stakeholder group sessions are cancelled.

All scheduled sessions with people experiencing homelessness are cancelled

Only individual sessions with community workers can be maintained via teleconference


Indigenous Navigators Project

Accompaniments are cancelled


City of Montreal Municipal identification and Residence Card Services

Closure of services for obtaining a card



 Main symptoms of COVID-19 include:

– Fever

– Cough

– Breathing difficulties


Symptoms may be mild (similar to a cold) or more severe (such as those associated with pneumonia and lung or kidney failure).


Please call COVID-19 hotline 1-877-644-4545 if you have a cough or fever.


 Access to COVID-19 Designated Clinics*

If you are not eligible for coverage by the Régie de l’assurance maladie du Québec (RAMQ), you can be seen at designated COVID-19 clinics at no charge, but you must first call 1-877-644-4545 (toll free).

*The screening test will be free of charge.



Preventive measures for organizations working with homelessness (available in French here)

To learn more about prevention measures, the symptoms of COVID-19, as well as the recommendations and measures taken by the Government of Quebec, visit this web page:

For any questions or inquiries regarding Doctors of the World services, please email to



For media inquiries:

Mélissa Cabana

Senior Communications Advisor

Doctors of the World Canada

Cellphone: 514-799-8985

Published on 17/03/2020

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