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COVID-19: SERVICE REORGANIZATION NOW EFFECTIVE IN MONTREAL

INFORMACIÓN EN ESPAÑOL

 

COVID-19 – OUR PRIORITY: ENSURING THE CONTINUITY OF OUR SERVICES. DOCTORS OF THE WORLD ADAPTS ITS SERVICES TO REACH PEOPLE IN VULNERABLE SITUATIONS

Montreal, March 23, 2020 – Doctors of the World has reorganized its services to ensure continuity of care and support for people in vulnerable situations while supporting collective public health efforts in the fight against the COVID-19 pandemic.

Doctors of the World is making every effort to support the efforts of the Regional Public Health Department and community groups to reduce the transmission of COVID-19 to the greatest extent possible among homeless people and migrants with precarious status.

 


 

MOBILE HEALTH CLINIC IN MONTREAL

Back to fundamentals: outreach nurses

Due to the COVID-19 pandemic, the mobile clinic services are suspended until further notice to leave room for targeted interventions by our nurses.

 

Prevention and promotion for community members organizations

Our nurses will go the areas served by the Mobile Health Clinic to offer prevention and promotion activities against COVID-19 as well as a referral when necessary.

For community members organizations workers and people experiencing homelessness:

You can reach out to the Doctors of the World nurses from Monday to Friday from 9:00AM to 5:00PM by phone at the following numbers:

  • (514) 949-2199
  • (514) 953-8325

The nurses will also be available for people experiencing homelessness at the above-mentioned phone numbers for remote consultation from 9:00 AM to 4:00PM from Monday to Friday.

 

INDIGENOUS NAVIGATORS

Considering the recommendations issued by the Ministry of Health and Social Services asking to cease all accompaniment in medical settings for the sake of prevention, until further notice, no accompanying person in hospitals will be provided for the indigenous navigators until further notice.

The indigenous navigators of Doctors of the World will be available by phone (at the usual number) for partners of the Mobile Health Clinic and for people from the indigenous community in order to offer support to the partner community organizations teams and to medical teams of the public health system and support for referrals or orientations.

 

 


 

PSYCHOLOGICAL SUPPORT SERVICES

 Doctors of the World psychological support services are broadened and maintained by phone or videoconference.  

  • Psychological support for people experiencing homelessness or at risk of becoming homeless
  • Psychological support for community workers (individual and groups).

All our in-person psychological support sessions are interrupted until further notice.

 

Questions?

Please call (514) 281-8998 extension 216 or write to info@medecinsdumonde.ca

 


 

CLINIC FOR UNINSURED MIGRANTS

IF YOU ARE A NEW PATIENT

Because of the COVID-19 pandemic (coronavirus), no new patient will be seen or taken care of at the clinic.

IF YOU ALREADY HAVE A MEDICAL RECORD WITH US

If you already have a medical record at Doctors of the World, you can communicate directly with your nurse or your social worker. If you do not know the correct phone number, you can contact a social worker at the following phone numbers:

  • Wednesday line from 12:00 pm to 8:00 pm : 438-882-9655
  • Thursday line from 12:00 pm to 8:00 pm:  514-838-9365

 

Please note that it will not be possible to leave a message on the voice mail of these two phone numbers and that calls will ONLY be taken during these time slots: between 12:00 and 20:00)

This schedule is subject to change. Please consult our website regularly.

IF YOU ARE NOT ELIGIBLE FOR THE RAMQ

If you are not eligible for healthcare by Régie de l’assurance maladie du Québec (RAMQ) and you have COVID-19 symptoms:

  • Fever
  • Cough
  • Breathing difficulties

Please call 1-877-644-4545 (toll-free number)

You can be seen free of charge in one of the designated COVID-19 clinics. The screening tests are free.

 

SCREENING CLINIC IN DOWNTOWN MONTREAL (WITHOUT APPOINTMENT) 

Opening hours: from 8:00 AM to 8:00PM 7 days a week.

Where: Place des festivals (Quartier des spectacles)

Enter at the corner of St-Urbain street and Boul.de Maisonneuve.

For any information regarding this screening clinic, please visit the CIUSS website (Centre-Sud-de-l’Île-de-Montréal) here

 

IMMIGRATION STATUS, HEALTHCARE ACCESS AND COVID-19

For any question related to healthcare access for migrant people during the COVID-19 pandemic: click here. 

 

QUESTIONS?

For any question about our services, please write to  info@medecinsdumonde.ca

You can write in French, English or Spanish.

 

 

Published on 23/03/2020

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